Effective Date: 17-03-2025
At Simple Hub India, we are committed to providing our customers and vendors with high-quality services. However, we understand that circumstances can change, and we offer refunds under specific conditions. Please review our refund policy below:
1. Refunds for Loan Application Payments
- Payments made for loan applications are non-refundable once the application has been processed.
- If the loan application has not been processed, and a refund is requested, it will be reviewed on a case-by-case basis and issued at the company's discretion.
2. Refunds for Account Activation Charges
- The Account Activation charge for vendors is refundable only after 3 months of joining as a vendor with Simple Hub India.
- Upon receiving a refund request, the refund process will take an additional 3 months to be completed.
- Refunds will only be provided if the vendor has compiled with all terms and conditions of their agreement with Simple Hub India.
3. Refund Process
- To request a refund, vendors must contact our customer support team at info@simplehubindiagroups.com or call +91 90305 79578.
- Please include your vendor account details and reason for the refund request.
- Refund requests will be reviewed, and if eligible, processed according to the timelines outlined above.
4. Non-Refundable Fees
The following fees are non-refundable.
- Loan application fees once processed.
- Account Activation Charges requested before 3months of vendor joining.
- Other service fees or charges specified at the time of purchase.
5. Refund method
- Approved refunds will be processed back to the original payment method used.
- Refunds may take 90 business days to reflect in your account due to processing time.
For any questions regarding this policy, please contact us at:
Email: info@simplehubindiagroups.com
Phone: +91 90305 79578